Lean Six Sigma – Total Customer Satisfaction
- Dersin Düzeyi: Lisans
- Tasarlanan Ders Kodu: IE462
- Öğretim Türü: Örgün Öğretim (Normal Öğretim)
- Dersin Kapsamı: Teorik ve Uygulama
- Akademik Yıl: 2022 - 2023
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Ders İçeriği:
In this course, we will cover Organizational Philosophies that must be developed, agreed to and driven down the organization by the Owners and Senior Executives of an organization. Once the philosophies have been adopted and driven down through the complete organization into every single employee then the appropriate Quality Initiatives (Six Sigma, Lean Operations …) can be chosen to complement the mission and fundamental objective of the organization.