High interest, low adoption. A mixed-method investigation into the factors influencing organisational adoption of blockchain technology

Dehghani M., William Kennedy R., Mashatan A., Rese A., Karavidas D.

Journal of Business Research, vol.149, pp.393-411, 2022 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 149
  • Publication Date: 2022
  • Doi Number: 10.1016/j.jbusres.2022.05.015
  • Journal Name: Journal of Business Research
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, International Bibliography of Social Sciences, Periodicals Index Online, ABI/INFORM, Business Source Elite, Business Source Premier, CAB Abstracts, INSPEC, Psycinfo, Public Affairs Index, Veterinary Science Database
  • Page Numbers: pp.393-411
  • Keywords: Blockchain Technology, Adoption, Organisation, Mixed-Method, Theoretical Framework, Technology-Organisation-Environment, Framework (TOE)
  • TED University Affiliated: No

Abstract

© 2022 The Author(s)This study examines the factors influencing blockchain's adoption intention as a whole, relying on an organisational perspective and the Technology-Organisation-Environment Framework (TOE). To organise and investigate the factors and to study blockchain technology adoption intention, this research employs a mixed-methodology. After an extended literature review, first, a qualitative approach is used to discover the factors from primary data collected from 25 interviews. Second, a quantitative survey is employed directly relating the factors to blockchain adoption intention and empirically testing them with 146 employees from 71 North American organisations. A total of 15 factors are discovered, seven are tested, and six are significant. In particular, the technology factors perceived interoperability and perceived data quality have a positive impact upon blockchain adoption intention, while the effect is negative for perceived technological volatility, regulatory uncertainty, standardisation uncertainty and the perceived lack of technological knowledge.