The role of repair strategy in warranty cost minimization: An investigation via quasi-renewal processes

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Samath-Pac G., Taner M. R.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, cilt.197, sa.2, ss.632-641, 2009 (SCI-Expanded) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 197 Sayı: 2
  • Basım Tarihi: 2009
  • Doi Numarası: 10.1016/j.ejor.2008.06.034
  • Dergi Adı: EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Sayfa Sayıları: ss.632-641
  • Anahtar Kelimeler: Reliability, Imperfect repair, Quasi-renewal processes, Two-dimensional warranty, Warranty cost, 2-DIMENSIONAL WARRANTY, PRODUCT WARRANTY, MINIMAL REPAIR, MAINTENANCE POLICIES, IMPERFECT REPAIR, GENERAL REPAIR, REPLACEMENT, MODELS, MANAGEMENT, FAILURE
  • TED Üniversitesi Adresli: Hayır

Özet

Most companies seek efficient rectification strategies to keep their warranty related costs under control. This study develops and investigates different repair strategies for one- and two-dimensional warranties with the objective of minimizing manufacturer's expected warranty cost. Static, improved and dynamic repair strategies are proposed and analyzed under different warranty structures. Numerical experimentation with representative cost functions indicates that performance of the policies depend on various factors such as product reliability, structure of the cost function and type of the warranty contract. (C) 2008 Elsevier B.V. All rights reserved.