IEEE Access, cilt.6, ss.40120-40127, 2018 (SCI-Expanded)
Human behavior plays a major role in improving human-machine communication. The performance must be affected by abnormal behavior as systems are trained using normal utterances. The abnormal behavior is often associated with a change in the human emotional state. Different emotional states cause physiological changes in the human body that affect the vocal tract. Fear, anger, or even happiness we recognize as a deviation from a normal behavior. The whole spectrum of human-machine application is susceptible to behavioral changes. Abnormal behavior is a major factor, especially for security applications such as verification systems. Face, fingerprint, iris, or speaker verification is a group of the most common approaches to biometric authentication today. This paper discusses human normal and abnormal behavior and its impact on the accuracy and effectiveness of automatic speaker verification (ASV). The support vector machines classifier inputs are Mel-frequency cepstral coefficients and their dynamic changes. For this purpose, the Berlin Database of Emotional Speech was used. Research has shown that abnormal behavior has a major impact on the accuracy of verification, where the equal error rate increase to 37 %. This paper also describes a new design and application of the ASV system that is much more immune to the rejection of a target user with abnormal behavior.